8/22/2016 Michelle Santana You guys rock!! I have found a new repair/service shop!! have a 2016 Acura ILX that decided to get a flat tire on a Sunday afternoon. The tire had a hole in the sidewall so needed to be replaced. Since I have low mileage on an AWD car I needed to stay with the same brand and type of tire. I called a couple of places and they told me I had to replace all 4 tires since I had an AWD. When I called Vancouver Auto Repair and told them the tire I was looking for I had the honor of talking to Bruce. He was able to track down the tire I needed and give me a quote out the door within a few minutes. I was able to tow my car to the shop....without me going with the car and I am a first time customer.....and Bruce arranged to get the tire for me and replaced the bad one. The best part is that the car was ready earlier then they 3 hours earlier....and the price was exactly what they said it was going to be!! It is so refreshing to find an honest, efficient and fairly priced repair shop....thank you!
5/16/2016 Judith Dahlen We have been satisfied customers for years. I second all of the glowing reviews published here. Great people. I highly recommend them.
5/3/2016 Ricky Kalmbach I'm very certain that my sentiment has already been met in these reviews, but I still feel like I need to let everyone know how great Bruce and Gordon are. I had an issue with my low tire pressure gauge and needed some help. Due to going to another place first, I was under the impression that I'd need a new tire. I had heard about going to Vancouver Tire & Auto because their prices are great, so I decided to make my first visit. From the second I walked in, they were trying to figure out how we could get me out of the door without having to pay. He listened to how my tire got damaged, when the indicator went on, and had it fixed shortly after. He also rotated my tires because they clearly weren't rotated by the dealership last time I had gone in for an oil change. I'd recommend that anybody goes to this shop. I know that when I need anything else that this will be the first place I come.
1/19/2016 jeff walker I first met Bruce 5 years ago when I moved to Vancouver from Wisconsin. He gave me exceptional customer service. But after my experience last week with the owner Gordon, I felt I had to reach out to a wider audience rather than just referring friends to them. I was leaving my house on a Saturday at 3:30 and found my back tire deflated. Because of a shoulder injury I couldnt put on the spare. I called in and Gordon answered. He said they were closing at 4:00 and had several things going on. He said he would call me back after he figured something out. He did and sent an employee over with a can of air and inflated my tire. They kept the shop open and repaired my tire. To the world you do not know what great customer service this is!! I have used these guys since I have been here. If you take your vehicle in and have it serviced they will tell you what needs to be done. The big issue is they are honest and if you cant afford the repair they will tell you it can wait for a while rather than trying to get it done immediatly like most repair places. It is truly a place where mutual respect, honesty, and well deserved loyalty has been earned. the coffe isn't bad either. LOL
1/7/2016 Lisa Wood These guys are awesome!! Bruce is a positive, honest person to deal with. My car was acting up. They were tenacious about finding the problem and then were very fair about the price and even went above and beyond any shop that I have ever dealt with. They have my business for life!!
11/6/2015 Perry Stevens I called the shop this morning to check alignment and tire installation prices. They were friendly and said to come in, they had time and it would take about an hour and a half for the job. I came in at 10, they got my car on the rack immediately and started work. Then I met the owner, Gordon, who struck up a friendly conversation with me. I love going to a place that the owner of thie business is present and working alongside his workers. Vancouver Automotive is a friendly, family owned and operated business with great service at great prices. I will continue to patronize this establishment and I highly recommend them for their great service and professionalism with a smile.
7/24/2015 Quality and integrity. I highly recommend this place.
7/17/2015 Veronica F We were driving to Seattle from Los Angeles and our rental car ran into a problem. It was this loud rattling sound coming from beneath our car and we just so happen to find this place. We asked if they could check what it was and not only did they check it, but fixed our problem no charge. It made our trip much easier. If we ever have problems again and are in the area, we will know where to stop.
6/24/2015 Dana Knight These guys are great. I've been to several other shops and they just don't compare. These gentleman are straightforward and don't run you in circles chasing issues, they are so friendly and willing to work with the budget. Great work, great service. They are awesome.
2/7/2015 Cher I called Friday and made an appointment to have them look at my brakes on Saturday. They looked at my brakes, went over the estimate, told me their recommendations, and gave me fast, efficient service that day. My brakes work great. The job was done in just a few hours and I really appreciated the honesty and how they took the time to talk to me. I will be going back for other services, they do more than tires....I can see why they are AAA approved. Thanks for the great service!
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